Important Disclaimer Information

The default option for donation payment is a one-time transaction. One-time donations will only be processed as authorized for that specific transaction. Donors will have the option to choose the recurring donations. In cases where recurring direct debit (available for Canadian banks only) or monthly credit giving options are available, you will be given the choice to select your preferred method of giving. By selecting recurring donation options, you authorize Hasene Canada to automatically transfer your gift each month from the account you provide—the transaction will appear on your checking account or credit card statement. You can select the recurring transactions. Please note: this only applies to recurring or monthly gifts.

The financial institution you identify on the donation form is authorized to debit or charge your donation to the account indicated. This authority will remain in effect until you have given Hasene Canada at least 10 days notice that this authorization has been terminated. Please understand that you must give advance notice to allow a reasonable time for your instructions to be executed. If ever an incorrect amount should be entered into your account, you authorize your financial institution to make the appropriate adjustment on your behalf.

You can increase, decrease or suspend your gift by sending an email to donate@hasene.ca

For your convenience, Hasene Canada offers an additional way to donate:

* To donate by eTransfer, use the donate@hasene.ca email 

* You can always donate on our website under the “Donate Now” page

*To donate by mail, make your check payable to Hasene Humanitarian Help Canada, and send it to our local offices. You can check the local offices:

Refund Policy

If you have made an error in making your donation to Hasene Humanitarian Help Canada, we will refund your request for a refund made within 30 days of your donation.

To request a refund, please email us at donate@hasene.ca.  Refunds are issued using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card. If you made your donation through direct debit of your checking/savings account, check, or cash, your refund will be issued by check and sent to you via mail.